CANCELLATION POLICY
Please note that if you need to cancel your appointment, we require a 24 hour notice so that other guests are able to book during this time slot. Any appointment cancelled under 24 hours will be subject to a cancellation fee equal to 50% of the total cost of scheduled service(s). In the event of a missed appointment, you will be subject to a cancellation fee equal to 100% of the total cost of scheduled service(s). For extended hair services listed below, we require a 72-hour notice to avoid this cancellation fee.
- Extensions
- Brazilian treatment
- Japanese relaxer
- Perms
- Cezanne
- Extended hair color or haircuts
RIGHT TO REFUSE SERVICE
Dear valued clients,
We would like to remind you that our salon has a strict policy against providing hair services to clients who are visibly intoxicated or under the influence of prescription or recreational drugs. We believe that providing services to individuals under those conditions can pose a significant risk to both the individual and our staff.
If you arrive at our salon and our staff determines that you are intoxicated, we will politely refuse to provide any hair services to you. This policy is in place to ensure the safety and well-being of everyone in the salon, including our clients and staff.
We appreciate your understanding and cooperation in upholding this policy. We strive to maintain a safe and comfortable environment for everyone who visits our salon. If you have any questions or concerns about our policy, please do not hesitate to speak with any of our location managers.
Thank you for choosing our salon for your hair care needs.
Sincerely,
Salon Buzz